1. Introduction
Matic Labs values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI automation services.This policy applies to users from India and international clients and is designed to comply with relevant privacy laws, including the Information Technology Act, 2000 (India), General Data Protection Regulation (GDPR) (EU), and other applicable regulations.By using our website or services, you agree to the terms of this Privacy Policy
2. Information We Collect
2.1 Personal Information
We collect personal information when you: Sign up for our services
Contact us for inquiries or support
Make a purchase or enter a contract with us
This may include:
✔ Name, email address, phone number
✔ Company name, job title
✔ Billing information (processed securely by third-party payment processors)
2.2 Non-Personal Information
We may also collect non-personal data, such as:
✔ Browser type, IP address, and location data
✔ Device information and operating system
✔ Usage data (pages visited, time spent, etc.)
3. How We Use Your Information
We use your information for the following purposes:
✔ To provide and improve our AI automation services
✔ To personalize user experience
✔ To process payments and transactions
✔ To communicate with you about updates, offers, or support.
✔ To comply with legal obligations We do not sell or rent your personal information to third parties.
4. How We Share Your Information
We may share your data with: Service Providers & Partners: Third-party tools that help us operate our business (e.g., hosting, payment gateways, marketing tools)
Legal Authorities: If required by law or to protect our rights and security
Business Transfers: In case of a merger, sale, or business restructuring
All third parties are required to follow strict data protection guidelines.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no system is 100% secure, so we encourage users to take personal precautions.
6. International Data Transfers
For international clients, we ensure data protection compliance through adequate safeguards, such as:
✔ GDPR-compliant contractual clauses
✔ Secure cloud storage with encryption
✔ Strict access controls
7. Your Rights For Indian Users:
You can request access, correction, or deletion of your data under the Information Technology (Reasonable Security Practices) Rules, 2011.
For EU Users (GDPR Rights):
Right to access, rectify, or delete data
Right to data portability
Right to withdraw consent
Right to object to processing
To exercise these rights, contact us at admin@maticlabs.live.
8. Cookies & Tracking Technologies
We use cookies to improve functionality and analytics. You can manage cookie settings in your browser.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy as needed. Please review this page periodically.